FAQ




How do I make a reservation for an adventure activity?

Answer:   Just visit our website, choose the adventurous activity you're interested in, and make a reservation. Enter the required information, including the date, time, and number of attendees, as you proceed through the simple booking process. After finishing, an email including all the necessary details will be sent to you as a confirmation.



What is included in the adventure package?

Answer:   The inclusions change according on whatever adventurous activity you choose. You can get information on what's featured on the activity page. Our packages usually include the required tools, supervised training, and even refreshments. For complete details, go to the activity description.



Are there any age or fitness requirements for the activities?

Answer:   Every experience has a different age and fitness requirement. You may find more specific information on the activity page. Age limitations may apply to some activities, while physical fitness requirements may apply to others. To guarantee a secure and pleasurable experience, please understand the prerequisites prior to making a reservation.



What should I wear and bring for the adventure?

Answer:   We advise dressing comfortably and in attire appropriate for the activity and the surrounding climate. Many times, closed-toe footwear is necessary. For tips on specific gear or attire, see the activity description. Bring water, sunscreen, and any other personal things that are specified in the requirements.



Can I bring my own equipment?

Answer:   Most of the time, we supply the gear needed for the expedition. You can ask to bring particular equipment, nevertheless, providing it complies with safety requirements and norms. To find out more, get in touch with our customer service.



What is your cancellation policy?

Answer:   Depending on the activity and the time of cancellation, our policies change. When making a reservation, look over the terms and activity description for more information. Since plans are subject to change, we try to be flexible while adhering to our policies.



Is it safe to participate in the adventure activities?

Answer:   Our first concern is keeping you safe. We follow tight safety regulations, and our knowledgeable guides are prepared to guarantee a safe atmosphere. Each activity's page contains safety information unique to that activity. Prior to the adventure commencing, participants get a safety protocol briefing.